Every stakeholder (Employee, Supplier, Customer) is obliged to report possible or actual breaches of the Code of Conduct, whether these are their own or those of other colleagues, suppliers, customers to the Ombudsman immediately. It is at the stakeholder’s discretion whether in addition, they inform the Compliance Manager.
The telephone contact for the Compliance Manager is: +49 40 32 32 10 44
The confidential contact details for the external Ombudsman are:
- Telephone: +49 211 923 247 07
- Email: firstname.lastname@example.org
The external Ombudsman will follow up all indications of breaches and will treat the information in a confidential manner. The Group does not tolerate any form of discrimination/harassment against stakeholders that report possible or actual breaches in good faith or assist in investigations in this context.